Emergency Contact Numbers in Brisbane

Emergencies can happen at any time, and knowing who to call in a crisis can make a significant difference. Whether you are a resident, a new arrival, or a visitor in Brisbane, having access to essential emergency contact numbers is crucial. This guide provides a list of key emergency and support services available in Brisbane, Queensland.

Emergency Services – Triple Zero (000)

Phone: 000

Call Triple Zero (000) in any life-threatening or time-critical situation. This includes medical emergencies, fires, serious accidents, and crimes in progress. The operator will direct your call to police, ambulance, or fire services as needed.

Available 24 hours a day, 7 days a week.

Non-Emergency Police Assistance

Phone: 131 444

For non-urgent police matters such as reporting theft, property damage, or lost property, contact the Police Assistance Line. This service should not be used for emergencies.

13 HEALTH – Health Advice

Phone: 13 43 25 84

13 HEALTH connects you to registered nurses who provide confidential health advice over the phone. It is available 24/7 for medical concerns that are not emergencies.

Mental Health Support – 1300 MH CALL

Phone: 1300 642 255

This Queensland Health service offers 24-hour mental health crisis support and connection to local mental health services. It is suitable for individuals experiencing mental health issues or concerned family members.

Poisons Information Centre

Phone: 13 11 26

For advice on poisoning, medication overdoses, bites, and stings, the Poisons Information Centre provides immediate support 24/7 across Australia.

State Emergency Service (SES)

Phone: 132 500

Contact the SES for assistance during natural disasters such as floods, storms, and cyclones. This number is for non-life-threatening situations only.

Lifeline Australia

Phone: 13 11 14

Lifeline offers 24/7 crisis support and suicide prevention services. Trained counsellors are available to talk with anyone experiencing emotional distress or thoughts of self-harm.

Emergency Water Damage Restoration Service

Phone: 1300 762 021

If you experience flooding, burst pipes, storm water damage, or other water-related emergencies, South QLD Water, Fire, Mould & Restoration provides 24/7 emergency water damage restoration services in Brisbane and surrounding areas. Our team responds promptly to protect your property and prevent further damage.

Tips for Staying Prepared

• Save these emergency contact numbers in your mobile phone.
• Display a printed copy in your home or office.
• Add an ICE (In Case of Emergency) contact to your phone.
• Teach children and new arrivals in your household how and when to use each number.

Staying informed and prepared is one of the best ways to protect yourself and your loved ones in Brisbane. Bookmark this list or keep a printed copy in a visible place. In an emergency, knowing the right number to call can save lives.